1. Terms of Agreement
By using the Alsarh website, you agree to be bound by these terms and conditions in their entirety. This agreement is legally binding between you and Alsarh Tourism and Travel Company. If you do not agree with any part of the terms, please do not use the website.
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2. Amendments to the Terms
Alsarh reserves the right to amend or update the terms and conditions at any time without prior notice. Your continued use of the website after any amendment constitutes your implied acceptance of such amendments. You are advised to review this page regularly for any changes that may occur. These changes are legally binding according to the electronic transactions system in force in the Kingdom of Saudi Arabia.
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3. Website Availability
We make every effort to ensure the efficient and continuous operation of the website. However, Alsarh does not guarantee the absence of technical malfunctions or temporary interruptions. The company is not liable for any damages that may result from the unavailability or temporary interruption of the website.
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4. Disclaimer of Warranties and Limitation of Liability
All Site Services are provided "as is" and "as available," without any warranties of any kind, express or implied. Alsarh Company shall not be liable for any direct or indirect losses arising from your use of the Site or any content therein, unless the Company has committed gross error or willful negligence.
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5. Acceptable Use
You agree to use the Site only for lawful purposes and in accordance with these Terms. You are strictly prohibited from using the Site for any illegal activities or activities that damage or disrupt our Services.
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6. Copyright and Trademarks
All rights reserved to Alsarh Company, including copyright, designs, text, images, and trademarks. No part of the Site may be copied, redistributed, or used for commercial purposes without prior written permission.
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7. Mobile Terms
Alsarh may offer mobile services or text notifications to users. By using these features, you consent to receive communications from the Company via digital or telephone means. These means are considered Legally binding in accordance with the electronic transactions system in force in the Kingdom of Saudi Arabia.
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8. Credit Card Use
You acknowledge that all credit cards used through the website belong to you or that you are authorized to use them. You also agree to pay all fees related to reservations and services.
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9. Fraud Management
Alsarh reserves the right to cancel any transaction or reservation suspected of being fraudulent or illegal, and to take legal action when necessary.
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10. Transportation Conditions
All transportation services booked through the Alsarh website are subject to the terms and conditions of the service providers, whether airlines or other means of transportation. The company does not bear any responsibility for delays, cancellations, or changes to flight schedules.
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11. Privacy Policy
We are committed to protecting your privacy. Your personal information is collected and used in accordance with Alsarh's Privacy Policy, which can be found in a separate section of the website, in compliance with the Personal Data Protection Law issued by Royal Decree No. (M/19) dated 9/2/1443 AH.
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12. Flight Booking Terms and Conditions
Apply Different airlines' policies apply to reservations made through the website. You should verify the reservation details, cancellation policy, change fees, and baggage policies of each airline before completing the reservation.
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13. Hotel Reservations Terms and Conditions
Hotel reservations made through the website are subject to the policies of each individual hotel, including cancellation and refund terms, check-in and check-out, and additional service fees. All refunds are made within the statutory periods and through the mechanisms approved by the service providers.
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14. Indemnification and Limitation of Liability
You agree to indemnify and defend Alsarh Company against any claims or damages resulting from your violation of these Terms or your unauthorized use of the Website.
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15. Waiver
Alsarh Company's failure to enforce any provision of these Terms shall not be deemed a waiver of its right to enforce that provision or any other provision in the future.
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16. Other Site Links
The Website may contain links to other websites not operated by Alsarh Company. Alsarh Company assumes no responsibility for the content or privacy practices of such websites.
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17. Complaints
We appreciate your understanding. Al-Sarh Company's Customer Feedback. Complaints or inquiries may be submitted through the official communication methods listed on the "Contact Us" page.
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18. Choice of Law and Jurisdiction
These Terms are governed by the laws in force in the Kingdom of Saudi Arabia, and the courts of the Kingdom shall have jurisdiction to hear any disputes arising therefrom.
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19. Notice
All notices or notifications shall be provided via email, through the Website, or via the contact information provided by you, and these methods are considered legally binding in accordance with the Electronic Transactions Law in force in the Kingdom of Saudi Arabia.